Customer Testimonials
Excellent service and very professional
Outstanding customer service. Herbert was a great advisor and gave me great accurate time on when my vehicle comes back . The tech did a great job also .
My car search experience started off at the Southern Kia Greenbrier location. I came in knowing the exact car that I wanted to purchase. After a few dead negotiations. I felt that Niko didn't want my business. Especially on an older model vehicle. I was able to contact Kia Virginia Beach and tell them exactly what I wanted. The young lady who answered, guaranteed my business and assured me that I wouldn't be disappointed. Although, very hesitant, I made the drive to see what they had. I was greeted by TJ, and he made the purchase easy and ...
The staff is very friendly and helpful. Service is never rushed so they always get it right on the first time.
I really felt very good in this place, especially for Julie, her attention was incredible. Thank you for giving me the best options.
Thank you too Cornelius Kyle and Jerome for the 2025 KIA we appreciate your help
James, Kyle, and Jerome made the process simple, seamless, and pleasant. Thanks for a great experience!
Quick, fast and in a hurry. T.J., Jerome, and Kyle were knowledgeable, professional. I really felt like they had my best interest at heart. HIGHLY recommend.
1. Clean waiting room 2. Nice staff 3. I believe the dealership should have rentals/loaners for the people that you are going to have their car for at least a month
They were very efficient from setting up the appointment until the day of the appointment and completing the service
Cornelius and Dennis were very helpful and made our purchase painless.
We had the pleasure working with Logan, Kyle and Jerome when purchasing our new car. They made the process so easy and enjoyable. If you are in the market for a new car look no further and these three will help you find the best car for you.
It was a very relaxed buying experience. We are very happy with our new Sorento. Logan was a great sales rep. Kyle and Jerome were also helpful through the financing process.
I truly enjoyed my first time buying experience with Cornelius and Dennis. Both were very welcoming and thorough at every step of the process. Thank you Kia!
David and Julie made it possible for me to get a brand new car within my means without a huge hassle! They are extremely fast, friendly, and were very knowledgeable in this car buying experience. I would recommend them to anyone and everyone who is willing to listen!
Kyle, Cornelius, and David were awesome! Got the car I’ve wanted for 4 years when I thought I’d have to wait but got it in 2 days time! This team is great and definetly happy I chose this dealership for my car needs.
Kyle , Cornelius & David Were Phenomenally Helpful! These 3 Gentlemen Made Buying From Kia So Easy. Would Give 100 Stars if I Could!
I had a wonderful experience with the staff here. Mr. Logan just started and was so helpful with my experience. His demeanor really helped me trust him. Ms. Phyllis was so nice to help me and Logan whenever we got stuck somewhere. Mr. Jerome was really nice in helping me work a deal with my not so great credit. And Mr. Kyle in finance was hilarious and great to work with for putting my money down on my new vehicle. Thank you all so much!
Rashan is awesome!!!! Go see Phyllis for a great deal on a vehicle!!! Kia Southern does not disappoint!
Service Reps are awesome. Fast and easy drop off. Wish they had a shuttle service
Great and fast service . Love the fast and Great service. I got in and out.
The staff was hospitable, informative and accommodating. The dealership was conveniently located, clean and comfortable.
David and Kyle were amazing.
Pace thanks for everything! Kyle Ms Phyllis And Jerome!
Tj and Rashan were great. Great experience, quick and hassle free.
Had a great experience with help from Kyle, Dennis, Julie and TJ. Will absolutely come back in a few yrs to get a new vehicle. The warranties are fantastic and the free oil changes for life saves me over $100 every two months. I will be a Southern customer for life.
Decent service was given and was done in. A timely manner. Reception when I entered could have been friendlier though.
Big thanks to Julie and Ashlee! Y’all are the best!!
I had a great experience at Southern Kia. The salesmen did not rush me upon arrival to the dealership, but once I engaged with TJ, he held my hand from start to finish, including showing me all of the vehicle's extensive features. In addition, Dennis Jordan took his time reviewing both the warranty and finance terms of the purchase. I highly recommend Southern Kia.
Karak and Julie were awesome through the entire process! They made buying my new car super smooth. Thank you!
Austin and Rashad were very helpful.
Excellent people. From the sales person to the finance person
Thanks you TJ and Julie for all the help and excellent service!
Quick easy and convenient service offered at a most affordable price of zero dollars! Thanks
27NOV2024 @ 22:20 Deer Owner, My contact information is listed in my review. It's not that hard. 27NOV2024 @ 1522 As I entered the service department to make a head call, I noticed 2 gentlemen at their computer stations. Upon entering the restroom, I discovered a leak behind the toilet and immediately left. As I walked past the 2 men, I notified them of the issue. "Oh no," stated the man in the middle stall, whilst clutching his cellular device. After, I decided to use the head in the sales department. Upon entering the building, I noticed every single person on their cellular ...
From the moment we walked into the dealership, Macie made us feel welcomed and valued as a customer. She was attentive and took the time to understand our needs. Whether answering our questions or walking us through the features of the Kia, Macie’s expertise and professionalism shone through. Julie was equally outstanding in making the financing process smooth and stress-free. She explained every detail clearly, ensuring I understood all aspects of my purchase and available options. Together, Macie and Julie made what can often be a stressful experience feel effortless and enjoyable. Their dedication to customer satisfaction and teamwork ...
Rashan, Alex, Austin, Jerome, and Kash were very helpful to ensure I purchased the right car for my family.
A good place to take your car to get service. They do a wonderful job.
Great experience both Cesar and Dennis were great to work with and made it a quick an easy process
Tj and Dennis did a great job and helping me on what I wanted and made it work
Thank you to Dennis and TJ from Southern Kia Lynnhaven for taking the time to help me pick my K5.
Very professional & courteous. Good communication w/ the Service agent. Wait time was also good. After paying & leaving I noticed sticker indicating next oil change was missing. A week later while a 5 day road trip, message indicating 38% oil level. Called service center & later received a response stating oil had been change & replaced. Gave me some worry.
Cornelius and Rashan were extremely professional and understand of exactly what we wanted. Didn’t pressure us into anything. From the sales floor to the finance office.
Dennis “DJ” did an AWESOME AWESOME AWESOME JOB with me! 20/10!
Great! The sales representative and team members were great and attentive to my family and myself
Car experience lengthy, but all staff Tj, Kyle, and Jerome were extremely helpful and informative throughout the whole process
TJ, Kyle and Jerome were great!
Service rep was friendly and helpful. He explained everything I needed to know and called me when service was done.
Provided warranty service on the same week that I called them on the week end
TJ and DJ took care of us!
TJ was, as always, a superb salesman. He goes out of his way to make sure his customers are satisfied and supported. Thanks also to Dennis for making the final check out so smooth.
Well I’ve always enjoyed going to Kia for my service because they are quick and punctual.
Phyllis was absolutely wonderful. David was a great help. Kyle worked to get me the best deal
Your staff was excellent very informative and nice thank you for your service your whole crew.
I have always been well pleased with service here. The people are pleasant and helpful and my car has been serviced on time and professionally.
Service people kept us advised on what was happening with our service being done at all times
Had a wonderful experience dealing with Kyle during the finance portion. David and Ofyssey provided great guidance and details pertaining to the purchase….thank you all.
They were friendly and courteous and gracious allowing me to wait on my car and brit back vacuum
I don't know who you are or why it getting money from me. I didn't authorize anything.
Kyle, James and Jerome made buying a car very easy
I like very nice
He was great, answered any questions that I had while letting me choose the best options for me and my family. Definitely would recommend!
R.T. always goes out of his way to accommodate. We are impressed with his demeaner and professionalism.
Everyone's has been real nice
Everyone was great. TJ, Kyle, and David were easy to work with and helpful.
Everyone is very nice and well to work with. TJ, Kyle, and David are great!
Austin and Rashan were very kind and respectful. Austin went out of his way to ensure I left the dealership happy, I will go to him for all future car purchases!
The service team there is professional and does a good job taking care of my Kia. The waiting area is comfortable with complementary bottled water and coffee.
Kyle, TJ & Jerome
Had a very nice experience working with Phyllis on purchasing a new vehicle. Dennis in finance was very informative and helpful. Great experience.
Kyle, Cornelius and David are the to go to guys. Great service! Great staff!
My experience at Kia was fantastic thank you to James Polk for getting me the car I wanted and ensuring everything went smoothly. I appreciate it all the hard work and I will make sure to give your name to anyone looking for a new car. Thank you 😊
Phyllis, Kyle, and Jerome were awesome with helping my husband and I buy a vehicle. We love working with Southern as this is our 4th vehicle from them.
Shout out to Southern Kia Virginia Beach. Phyllis, Kyle, and Jerome were great to work with. This is our 4th vehicle from Southern and it won’t be our last! Thanks guys!
Walked in for an oil change and everything was fast and easy, everyone was polite and friendly.
Cedric was great to work with. Great experience.
Very helpful counter staff explanation of service was understood. Handled in a professional manner . Dealership is always pristine
Thank you for your efforts despite the long time it took for this repair. Disappointed for not planning to provide me a rental
Easy to set up an appointment. Friendly service writers and car was ready sooner than estimated. Very happy with the service.
Karek and Dennis were very instrumental in my satisfaction at Southern Kia Virginia Beach. Professional and passionate about what they do. They afforded me the best options and was transparent all through this process. 10/10 would recommend. Extremely satisfied customer.
Very professional. Knowledgeable and gets the answers! Karick and Dennis, power tandem.
We had a great experience at Southern Kia. No pushy salespeople, very knowledgeable and helpful. The staff seems to care about you as a customer instead of just pushing to make a sale. Stop in and see TJ to assist with finding the right vehicle and then you’ll meet David and Cedric as you continue your buying process!
We came in looking for a Kia and are going home with a beautiful 2024 Kia Seltos thanks to Austin looking out for us! He ensured our budget was honored and got us a wonderful deal! He took the time to get us what we really wanted without being pushy! And shout out to Rashan in Finances! Made the process easy peasy. Thanks guys 🙂
Great Customer Service .. Took Great Care Of My Car .. Made My Experience Easy And Comfortable.
Probably the best car dealer ive ever worked with, ive bought about 50 new cars an trucks in my life so ive used many dealers in my area but Southern is the best so far! Steve Phillips
Karek & Dennis made the process easy & exciting in purchasing my new vehicle. Very satisfied with their services.
I had a great experience with David, the salesman, and the entire team, including the sales manager David and Kyle. They were all incredibly helpful, making the car-buying process smooth and stress-free. David was knowledgeable and attentive, ensuring all my questions were answered, while the sales manager and Kyle worked efficiently to get everything finalized. I highly recommend them for their excellent service and professionalism!
The staff are courteous, kind and prompt. The waiting area has comfortable seats and a relaxed feeling.
Southern Kia has a very professional crew. Friendly and welcoming as soon as you walked through the doors and provide trustworthy maintenance care of my car.
It was amazing. Cedric And James were both awesome.
They are always professional. They provide excellent car service. Scheduling is sometimes difficult, hard to get through.