Customer Testimonials

DealerRater logo
DealerRater Jul 6, 2025

I was very pleased with my first time having my car serviced at this location however it did take longer than expected but the service was excellent. Thanks looking forward to having more work done at this location

Read at DealerRater

DealerRater logo
DealerRater Jul 5, 2025

I went in for a inspection and it was put pretty fast and I didn't have any problems with getting my car in or getting it back

Read at DealerRater

DealerRater logo
DealerRater Jul 5, 2025

Took the vehicle in for an oil change, and 80,000 mile maintenance. Everything was done expeditiously and took less than an hour. Great service, friendly staff.

Read at DealerRater

DealerRater logo
DealerRater Jul 5, 2025

Excellent customer service and great vehicle service availability process and program. Will continue to utilize for any future vehicles

Read at DealerRater

DealerRater logo
DealerRater Jul 4, 2025

Highly recommend to buy your next vehicle here! Ask for TJ of you want the best...

Read at DealerRater

DealerRater logo
DealerRater Jul 4, 2025

Very easy & pleasant to deal with. Accommodated me with a wait appointment. Video debrief of the service done was nice

Read at DealerRater

DealerRater logo
DealerRater Jul 4, 2025

Good service center for my GMC. Work is always done well and quickly. No complaints on the work Unfortunately I cannot get the Service Advisor or anyone else to answer the phone when calling for an appointment. I actually had to drive to the Service Center to get an appointment.

Read at DealerRater

DealerRater logo
DealerRater Jul 2, 2025

Andrew, Kasey and Frank Good people, worked things out with me and I bought my first Audi. I love the car and they exceeded my expectations. Andrew communicated with me, Kasey helped reach an agreement and Frank was awesome and helped in finalizing the paperwork. Thank you all. I recommend to others to come shop with them.

Read at DealerRater

DealerRater logo
DealerRater Jul 2, 2025

James was very nice. He was helpful and informative. Frank, the credit manager was very cordial.

Read at DealerRater

DealerRater logo
DealerRater Jun 25, 2025

I have been with southern for 20 years and have always treated good The young lady at the cash area is really great She cares and that means alot

Read at DealerRater

DealerRater logo
DealerRater Jun 23, 2025

Professional service completed in a reasonable amount of time. There were refreshments available and restrooms and television.

Read at DealerRater

DealerRater logo
DealerRater Jun 22, 2025

Service advisors always call to review with you any issues that were found in the multi point inspection , as well as any suggested manufacturer items that should be performed.

Read at DealerRater

DealerRater logo
DealerRater Jun 22, 2025

Always take care of me. Go beyond expectations and always so professional. Will recommend to all my friends.

Read at DealerRater

DealerRater logo
DealerRater Jun 22, 2025

Good service, and good service people. Very well run. Been here a number of times, and have no complaints.

Read at DealerRater

DealerRater logo
DealerRater Jun 21, 2025

Ready for me when I arrived and service didn’t take long at all.. seemed efficient and I have no complaints

Read at DealerRater

DealerRater logo
DealerRater Jun 20, 2025

Great service as always from the mechanics and the customer service team and they get you serviced in and out!!

Read at DealerRater

DealerRater logo
DealerRater Jun 20, 2025

All went very well and I was satisfied. I was called as soon as the van was done.

Read at DealerRater

DealerRater logo
DealerRater Jun 20, 2025

I been a good customer and have purchased 2 cars and 1 truck from Southern GMC Buick.

Read at DealerRater

DealerRater logo
DealerRater Jun 18, 2025

Customer service is always friendly! They are quick and efficient and I’ve always been happy with my service.

Read at DealerRater

DealerRater logo
DealerRater Jun 16, 2025

Everything is ALWAYS explained to me, THOROUGHLY. And only what services needed are suggested by staff.

Read at DealerRater

DealerRater logo
DealerRater Jun 16, 2025

Southern KIA handled my service very adeptly, including ways to save on my bill and suggestions.

Read at DealerRater

DealerRater logo
DealerRater Jun 14, 2025

Great customer service and communicated well while I was waiting on my vehicle. I recommend always book your appointment ahead of time so less of a wait.

Read at DealerRater

DealerRater logo
DealerRater Jun 14, 2025

I don’t know about the dealership but the girl helping me was great professional friendly i was impressed

Read at DealerRater

DealerRater logo
DealerRater Jun 14, 2025

Great service in record time with updates along the way. Would highly recommend to anyone

Read at DealerRater

DealerRater logo
DealerRater Jun 13, 2025

Was just disappointed that they didn't have a courtesy car wash. Everything else was good

Read at DealerRater

DealerRater logo
DealerRater Jun 13, 2025

The dealership is easy to get to , it's clean and you feel welcome. Almost at home.

Read at DealerRater

DealerRater logo
DealerRater Jun 13, 2025

Just reconnecting to previous text, already completed this survey, i needed my password u]dated.

Read at DealerRater

DealerRater logo
DealerRater Jun 13, 2025

Did not wait to long this time Friendlies staff Will be back Will be back

Read at DealerRater

DealerRater logo
DealerRater Jun 9, 2025

Friendly, fast and efficient! What more can you ask for? Didn’t try to sell me anything I didn’t need.

Read at DealerRater

DealerRater logo
DealerRater Jun 9, 2025

Everything was taking care of well. The summary video was very nice. I will recommend this service to others.

Read at DealerRater

DealerRater logo
DealerRater Jun 8, 2025

Good communication Polite very knowledgeable about what was going to happen when I dropped my car off for service.

Read at DealerRater

DealerRater logo
DealerRater Jun 7, 2025

service was quick and fast staff were wonderful and they dropped me at work and picked me up as well on time

Read at DealerRater

DealerRater logo
DealerRater Jun 6, 2025

I was able to get a service appointment in a timely manner and I really enjoyed the video from the service technician afterwards.

Read at DealerRater

DealerRater logo
DealerRater Jun 5, 2025

Drop off and pick was quick and easy. The two guys who were working were super friendly and nice.

Read at DealerRater

DealerRater logo
DealerRater Jun 5, 2025

Friendly people Quick service time. Parking was not easy to get. Not too busy just not much space

Read at DealerRater

DealerRater logo
DealerRater Jun 5, 2025

Great inventory ,t.j.had great delivery ,very clean dealership ,needs more room for parking ,detailing needs improvement

Read at DealerRater

DealerRater logo
DealerRater Jun 3, 2025

Service Dept is awesome at vb hands down!!! Mr. RT has been wonderful and so pleasant to tend to my carnival services anytime! I don’t stress or have anxiety since I switched dealership locations to handle my Kia!!!

Read at DealerRater

DealerRater logo
DealerRater Jun 2, 2025

Rob was amazing and very thorough with assisting me with my appointment and setting up new appointments.

Read at DealerRater

Google logo
Google May 30, 2025

great customer serviceee .. shout out to James and Eddieeeeee ..

DealerRater logo
DealerRater May 29, 2025

I had no problems. Everyone was very nice I will be back in the future

Read at DealerRater

Google logo
Google May 29, 2025

Google logo
Google May 28, 2025

Very professional. Shout out to TJ, great salesman, and Kyle in finance, extremely helpful.

Google logo
Google May 28, 2025

I had an amazing experience at GMC KIA lynnhaven. It was hands down the best customer service from any car experience I have had thus far. Kyle, TJ , and John were so helpful and patient .

DealerRater logo
DealerRater May 27, 2025

Great customer service, care and communication with the service department. Quickly done. Informed of future services.

Read at DealerRater

DealerRater logo
DealerRater May 27, 2025

Dealership was average, there was too much waiting around to close the deal. Finance department was way too pushy on adding extras, and the whole process is a PIA! We were there for 3 hours, asked to return after 6 for pick up and closing. We asked that everything be ready for signing. We were there at 6, however documentation wasn't ready, vehicle wasn't available for pickup because it had a dead battery. I signed the contract which was computerized, asked for a copy and was told I'd get it the next day when I picked up the vehicle. When ... Read More

Read at DealerRater

Google logo
Google May 27, 2025

Jackie and Eddy were fantastic really detailed and helpful!!!

DealerRater logo
DealerRater May 26, 2025

We appreciated that we were able to get in for an oil change quickly. Thanks for great service!

Read at DealerRater

Google logo
Google May 26, 2025

Adam, Kyle, and James made our vehicle purchase experience easy and smooth. I would recommend purchasing a vehicle from them any day!

Google logo
Google May 26, 2025

Adam, James, and Kyle were simply incredible. They made our recent purchase experience so easy! They were patient with us as we found the vehicle that was perfect for us! I'm glad I stopped in for a test drive and a free food truck lunch!

Google logo
Google May 26, 2025

Jabeze, Kyle and Dennis were very helpful

DealerRater logo
DealerRater May 26, 2025

I arrived early for a state inspection and oil change without an appointment and left in a reasonable amount of time

Read at DealerRater

Google logo
Google May 25, 2025

Awesome experience! Great professionals! Kyle, TJ and Jerome are top notch!!

Google logo
Google May 25, 2025

David Adam Kyle they were amazing they answered any and all questions we had they were very patience we appreciated all the help that was given and we walk out with a nice reliable car

Google logo
Google May 25, 2025

David, Kyle, and Adam were amazing and helped me trade in my vehicle for a brand new K4! Top level service from kind and honest people.

Google logo
Google May 25, 2025

Google logo
Google May 24, 2025

Google logo
Google May 24, 2025

The salespersons TJ, Kyle and Dennis were great to work with. TJ was great at explaining the features of the car.

Google logo
Google May 24, 2025

TJ, Kyle and Dennis took great care of us!

Google logo
Google May 24, 2025

Just made my first big girl purchase!! Kyle, David and Dennis made this process so smooth. Many thanks!

DealerRater logo
DealerRater May 24, 2025

For an under staffed dealer they did a good job. There was a question about weather my 3500 had grease fittings or not so I showed/told them where they were. Then I just brought it home and greased the chassis as needed.

Read at DealerRater

Google logo
Google May 23, 2025

Google logo
Google May 23, 2025

TJ and DJ did a great job

Google logo
Google May 22, 2025

DealerRater logo
DealerRater May 22, 2025

Always get excellent customer service. Appreciate the shuttle service. Very nice gentleman took me home and then picked me up when van was ready.

Read at DealerRater

DealerRater logo
DealerRater May 22, 2025

This place had Nice people and good service!!! I'm really glad I got my car from them!!! 🙂

Read at DealerRater

DealerRater logo
DealerRater May 21, 2025

There was some confusion regarding my maintenance program. The service manager took care of the required service and straightened out the issue.

Read at DealerRater

Google logo
Google May 21, 2025

Kyle, Jacky, DJ. This is a rockstar team and I highly recommend them ! One of the better experiences buying a car for me!

Google logo
Google May 21, 2025

Kyle, Jacky and DJ were extremely friendly and flexible working with us in our car shopping experience very patient with us having a baby with us!

Google logo
Google May 21, 2025

Thanks Terrell and Kyle for the new lease purchase!

Google logo
Google May 19, 2025

Great experience! David got us into the perfect car for us, and Dennis took care of all the paperwork painlessly!

Google logo
Google May 17, 2025

Google logo
Google May 17, 2025

Good financial manager for completing final purchase of vehicle.

Google logo
Google May 17, 2025

Thank you Logan and Eddy for taking care of us today!

DealerRater logo
DealerRater May 17, 2025

Service personal were excellent. I thought that the invoice was a bit higher then I expected.

Read at DealerRater

DealerRater logo
DealerRater May 16, 2025

My vehicle was the subject of a Kia technical service bulletin that had just been released and required special handling. Southern Kia Virginia Beach went out of their way to make sure that I was not inconvenienced, including providing valet service to and from my home while it was serviced.. This is above and beyond what might have been expected from other dealerships.

Read at DealerRater

Google logo
Google May 16, 2025

Vinny was extremely helpful and patient while we looked at 3 different vehicles, even coming in on his day off(twice). Eddy was quick and understanding with all paperwork.

DealerRater logo
DealerRater May 15, 2025

As always service was great. Folks in the service center were very professional and courteous.

Read at DealerRater

Facebook logo
Facebook May 15, 2025

went for alignment and tire rotation and left with steering off center went back and service manager was no help offered 60 credit but I dont want to go back. gm was not available. after second alignment steering is still off center

Google logo
Google May 14, 2025

Very professional and was done in a good timeframe

Google logo
Google May 14, 2025

Everyone was so kind and very patient throughout the whole process!! I am grateful that I was able to come home with a car at a great price 🙂

DealerRater logo
DealerRater May 14, 2025

Very professional and courteous,clean customer lounge, kept me informed on the progress of my car service

Read at DealerRater

DealerRater logo
DealerRater May 13, 2025

My experiences with this dealership have been mostly positive. I see a lot of improvement over the years in the service department.

Read at DealerRater

Google logo
Google May 13, 2025

Great customer service and loved the video point of view. Favorite part! Staff was also accommodating!

DealerRater logo
DealerRater May 13, 2025

Employees are very helpful and polite. 3 hr wait for an oil change was ridiculous.

Read at DealerRater

Google logo
Google May 13, 2025

Kyle and Terell were exceedingly helpful and informative.

Google logo
Google May 13, 2025

Terrell and Kyle provided 5 star service throughout the buying process. We will be return customers!

Google logo
Google May 13, 2025

Bryan and Eddy were great! They helped me purchase my dream car efficiently. Give them a raise and paid vacation time.

Google logo
Google May 12, 2025

Eddy and James were fantastic! Patient, friendly and knowledgeable.

Google logo
Google May 12, 2025

Alex and Eddy were great!

Google logo
Google May 12, 2025

I just had my State Inspection, oil change, and a recall issue completed on my 2024 KIA Sportage. My service representative, Shelby Mitchell was courteous and thorough. Everything was explained and I was kept informed on status of my car.

Google logo
Google May 11, 2025

Google logo
Google May 10, 2025

TJ in sales was great to work with, very knowledgeable. Eddy in finance made the process streamline and easy to work through.

DealerRater logo
DealerRater May 9, 2025

They were excellent direct and extremely informative on what to prepare for in my next visit as well as details on my current.

Read at DealerRater

Google logo
Google May 9, 2025

Ashlee & Eddy were phenomenal to work with! Thank you both for working hard to get me into my new car!

Google logo
Google May 7, 2025

Had an amazing experience at Southern Kia! Kerrick answered all of my questions and was very patient throughout the whole process! Kyle made the business side of things such a breeze and was very enjoyable to be around. I appreciate the overall service I got today ! Highly recommended !

Google logo
Google May 7, 2025

Great and easy car-buying experience.

DealerRater logo
DealerRater May 6, 2025

Shelby is a really great service advisor! She did a phenomenal job explaining my services performed and answered all my questions and concerns. She is a really great asset to Southern Kia!

Read at DealerRater

Google logo
Google May 6, 2025

DealerRater logo
DealerRater May 5, 2025

Great service an also quick waited no longer then 30 minutes they also cleaned my car

Read at DealerRater

DealerRater logo
DealerRater May 5, 2025

I have always been impressed with service and personal. I have owned three kia cars.

Read at DealerRater


Leave Us A Review